Rules and regulations in the museum are adjusted based on the measures taken by the government with regard to the coronavirus. On this page, we will inform you about some frequently asked questions during this period. This page will be updated regularly with new information.
You can follow us on Instagram for more updates. We look forward to welcoming you back to Huis Marseille.
Update: 25 February 2022
The museum is open again. Reservations are not needed, spontaneous visits are possible. As of Friday 25 February, measures regarding the coronavirus have been lifted and the museum can be visited normally again.
1. Are you open?
Yes, the museum is open again. Click here for more information.
2. Do I need to show a corona pass to enter the museum?
No, it is currently not required to show a corona pass to enter the museum. Click here for more information on the Dutch corona pass system.
3. Do I need to wear a facemask in the museum?
No, it is not mandatory to wear a facemask at the moment.
4. Do I need to make a reservation for my visit?
No, at the moment it is not mandatory. Spontaneous visits are possible.
Click here to buy a ticket in advance.
5. Can I also make reservations by telephone?
You buy tickets in advance via our online system. Do you need help? Please contact the customer service of our ticket provider via: +31 (0)20 244 2877 or firstname.lastname@example.org.
6. I have a question about my online ticket. Where can I go for changes, cancellations, or other questions?
On the support page of our ticket partner Global Ticket, you will find the answers to the most frequently asked questions about your ticket.
7. Can I use the library?
Yes, the library is accessible when the museum is open.
9. I have a question or remark, how can I reach you?
You can reach us via email@example.com.
We thank you in advance for your understanding and cooperation, together we can ensure a pleasant and safe museum visit.